Frequently Asked Questions About The Chedi El Gouna

Officially opens for business on December 1st, 2022. 

 

Check-in at the hotel is at 3 pm Early check-in is possible for a fee of €20 per hour (subject to availability).  

Checkout at the hotel is at 12pm.  Late checkout is possible for a fee of €20 per hour (subject to availability).       

The minimum age for check-in at the hotel is 18 years. Younger guests must be accompanied by an adult.

Payment methods accepted by the hotel include: 

• Visa 
• Mastercard 
• Bank transfer 
• Cash (an ATM is available nearby)

Please contact the front desk with any additional questions or concerns.

 

For flexible rates: Reservations must be canceled 72 hours prior to the arrival date unless otherwise stated. For cancellations that occur within 72 hours prior to the arrival date, and in case of no show, a one-night fee including taxes will be charged to your payment method.

In case of non-refundable rates: Reservations cannot be canceled or modified. Full stay will be charged at the time of the booking.

Please check the Rate Policy for all details as the Cancellation Policy may vary according to your stay dates.

 

Pets are not welcome at the hotel. 

 

Smoking is not allowed inside any buildings or rooms. All rooms have a terrace or balcony where you may enjoy your cigarette or cigar. There are designated smoking areas on outside terraces.

 

On-property parking is available, and is complimentary for guests. Please inquire about valet parking with the concierge.

There are many public transportation options near the hotel, including a transit station in downtown El Gouna, with service to areas such as Cairo and Hurghada. Locally, El Gouna offers a shuttle to points of interest around town, as well as Tuk Tuk service to kite beaches, Abu Tig Marina, downtown, and more.

If using GPS, the address of The Chedi El Gouna is: 

 

Hill Villas Rd. Hurghada 2

Red Sea Governorate 

84513, Egypt

 

Directions: 

 

From the North (Cairo): 

Take Kasr Al Nile and Nafak Al Azhar to Salah Salem St in El-Gamaleya.

Take Ain El Sokhna Rd/Cairo - El Ain El Sokhna to ‫طريق هضبة الجلالة‬‎ in Suez Desert. 

Exit from Ain El Sokhna Rd/Cairo - El Ain El Sokhna/Hurghada - Cairo.

Continue on ‫طريق هضبة الجلالة‬‎ to Ras Gharib.

Follow Hurgada - Al Ismaileya/Hurghada - Cairo to El Gouna 2 Rd in Hurghada.

Take Hurgada - Al Ismaileya to Hill Villas Rd in Hurghada 2.

 

From the South (Aswan/Luxor):

Get on the ramp in Qism Aswan from Kornish Al Nile and Al Khatar - Aswan.

Take Luxor - Aswan, Aswan - Giza/Giza - Luxor Rd/Qena - Luxor Rd, Route 60M and Route 65M to El Gouna 2 Rd in Hurghada.

Take Hurgada - Al Ismaileya to Hill Villas Rd in Hurghada 2.

 

From the West (Asyut):

Take El-Haramein and Ahmed Bahaa El-Deen to Abu Tij - Asyout/Asuit - Sohag Rd/Aswan Western Agricultural Rd/Kornish Al Nile (Al Thawra)/Qena - Manfalout in Al Hamraa Al Oula.

Take Route 75M, ‫طريق الصعيد البحر الأحمر‬‎, El Geesh - Souhag - Qena Rd, El Geesh - Hurghada Rd, and Route 65M to El Gouna 2 Rd in Hurghada.

Take Hurgada - Al Ismaileya to Hill Villas Rd in Hurghada 2.

 

We do our best to follow accessability guidelines and ensure our website and property are accessible to all, including those with disabilities.  The Chedi El Gouna offers one accessible-compliant accommodation conveniently located close to the reception desk. All venues offer accessible restrooms.

 

Children are always welcome at the hotel. Families with children may avail themselves of our suite categories to ensure optimal comfort and a family-friendly experience.